Política de envío
Shipping Policy
We offer FREE SHIPPING to the United States, United Kingdom, and European Union! This means we deliver to eligible addresses in these regions at no extra cost to you.
Products featured in our store are shipped directly from our distribution centers to the address provided at checkout. Depending on the item, shipments may originate from a distribution center within your region or internationally (including the US, Europe, or China).
Delivery Time
Estimated delivery is 3 to 10 business days after the order is dispatched, depending on the destination and local carrier processing times.
Your order will be shipped shortly after payment confirmation and logistics processing are completed.
Address Accuracy
TheLuxeCase will ensure your order is shipped to the address provided at checkout. We ask that you carefully review your shipping address before completing your purchase to avoid delivery issues. The information provided at checkout is the customer's responsibility — TheLuxeCase is not liable for delays or non-delivery resulting from incorrect address details. If a package cannot be delivered due to an address error, a replacement can only be sent through a new order.
Tracking & Support
If you have any questions about your order or would like tracking details, just email us with your order number and our team will look into it and get back to you. We're here to help!